Support

What can I do with my pet?

It's all in your fingers. Stroke it to make it purr. Boop its nose. Tap its tummy a few times to tickle it. Hold it for a cuddle. Pull it and it stretches, pull harder and it comes off the floor, then let go. Drag food from the tray up to its mouth, or tap the food to toss it over.

Can my pet die or run away?

Never. If you're away for a while it gets hungry and misses you, but it just waits. Miss a day and your streak starts again, but your pet won't hold it against you.

How does it grow?

Each day you look after it counts. After two days of care a baby becomes a kid, and after seven it's grown up.

How do I get berries?

Visit every day, go for walks (keep an eye on the path) and play the games. Spend them on treats, outfits and rooms. There's nothing to buy with real money.

Talk-back won't work

Tap the microphone and allow it when asked. If you said no before: on iPhone or iPad, go to Settings › Apps › Pockling and turn on Microphone. In a browser, allow the microphone for this site in the address bar. Speak clearly and pause for a moment, and your pet will say it back.

The vibration isn't working

Check that Feel it purr is on in Pockling's settings, and that vibration is on for your device. Purring you can feel needs a recent iPhone; iPads don't vibrate.

There's no sound

On iPhone, check the ring switch isn't on silent, then check Sounds in Pockling's settings. In a browser, sound starts after your first tap.

How do I move my pet to a new phone?

Restoring your new iPhone from an iCloud or computer backup brings your pet along. The web version keeps its pet in that browser only.

How do I start over?

Open the menu, then Settings, then Start over with a new egg. This can't be undone.

Privacy

Nothing about you or your pet leaves your device. Read the privacy policy.